privacy policy

pien studios respects your privacy and is committed to protecting your personal data. this privacy policy explains how we collect, use, and store your information when you visit our website or make a purchase.

1. personal data we collect

when you interact with pien studios, we may collect the following information:
- name
- billing and shipping address
- email address
- phone number (if provided)
- payment details (processed securely via third-party providers)
- order history
- ip address and basic website usage data (via cookies)

we only collect personal data that is necessary to provide our services.

2. how we use your data

we use your personal data to:
- process and ship your orders
- communicate with you about your purchase or inquiry
- handle returns or customer service requests
- improve our website and customer experience
- comply with legal or tax obligations

we will never sell your personal data to third parties.

3. payments

payments on pienstudios.com are processed through secure third-party payment providers.

pien studios does not store or have access to your full payment details.

4. sharing your data

we only share your data with trusted third parties when necessary, such as:
- payment providers
- shipping partners
- website hosting and analytics services

all third parties are required to handle your data securely and in accordance with applicable privacy laws.

5. cookies

pienstudios.com uses cookies to ensure the website functions properly and to gain insight into how visitors use the site. you can manage or disable cookies through your browser settings at any time.

6. data retention

we retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. your rights

under applicable privacy laws, you have the right to:
- access the personal data we hold about you
- request correction or deletion of your data
- object to or restrict certain data processing
- withdraw consent at any time (where applicable)

to exercise these rights, please contact us using the details below.

8. data security

we take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

9. contact

if you have any questions about this privacy policy or how your data is handled, please
contact: pien studios
email: info@pienstudios.com

10. changes to this policy

we may update this privacy policy from time to time. any changes will be published on this page.